Bangkok Hotel Near FYI Center
Modena by Fraser Bangkok

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    Frequently Asked Questions

    Where can I find the best rates?

    The best rates available on the internet can be found at https://bangkok.modenabyfraser.com/en. Don't forget to check out https://bangkok.modenabyfraser.com/en/offers.html to take advantage of the best deals. If you require further assistance, please feel free to contact us at reservations.bangkok@modenabyfraser.com or +662 033 0851.

    Facilities and Services

    What are the services and facilities offered?

    In addition to 24/7 security and CCTV surveillance as well as 24/7 Reception and Concierge services, Modena by Fraser Bangkok features thoughfully-designed rooms with well-equipped kitchenettes, 24/7 fully-equipped gym, steam and sauna rooms, outdoor herb garden, Coffee & Cider bar, all-day dining at Bistro@M and more. For a full list of services and facilities, please visit https://bangkok.modenabyfraser.com/en/facilities.html.

    Are there fitness facilities provided?

    Yes, there is a 24/7 fully-equipped gym for our in-house guests.

    Is internet access provided?

    Yes, guests can enjoy complimentary high-speed Wi-Fi access in-room and around the property.

    What is the check-in time?

    Check-in time is 3.00pm.

    What is the check-out time?

    Check-out time is 12.00pm.

    What time is breakfast served?

    Breakfast is served from 6.30am to 10.30am on weekdays and from 6.30am to 11.00am on weekends.

    What is the cost of breakfast?

    Breakfast is available for adults at THB 300 per person and for children (5 to 11) at THB 150 per person. Prices exclude prevailing taxes.

    What are the available dining options?

    All-day dining is available at Bistro@M located at level 2 of the property. The well-equipped kitchenette also provides you with the convenience to cook in your apartment.

    Are laundry services provided?

    Yes, laundry service is available subject to additional charges. There is also a self-service launderette for your convenience.

    Please feel free to contact our Front Desk for more details.

    What are the type of beds provided?

    King sized beds and Twin beds are provided. Twin beds are only available in Superior room type and subject to availability.

    Should you require more information, please feel free to contact us at reservations.bangkok@modenabyfraser.com or +662 033 0851.

    Are baby cots and extra beds available?

    Yes, complimentary baby cots are subject to availability upon request. Extra beds are also available and chargeable (excluding Superior room type).

    Please feel free to contact our Front Desk for more details.

    Are newspapers provided?

    Yes, complimentary newspapers are available at the lobby.

    Are the residences disabled-friendly?

    Unfortunately, we don't have apartments that are specially catered for wheelchair users. If you require further assistance, please feel free to contact us at reservations.bangkok@modenabyfraser.com or +662 033 0851.

    Is on-site parking available and what is the cost?

    On-site parking is available with 1 complimentary lot per apartment. Please approach the Front Desk for more details.

    Is airport shuttle service provided?

    Unfortunately, airport shuttle service is not available. However, limousine service or taxi can be arranged upon request. Please feel free to approach our Front Desk for more details.

    What is the cost of hotel/service residence limousine services?

    Limousine service is available at THB 1,500 nett per car per trip (Toyota Camry) or at THB 2,000 nett per van per trip. Please feel free to approach our Front Deskfor more details.

    What are the reception operating hours?

    The reception operates and is available 24/7.

    Is it possible to store my luggage at the hotel before check-in?

    Yes, it is possible to store your luggage at the property. Please feel free to approach our Front Desk for more details.

    Location

    How do I get to the hotel?

    Airport Rail Link + MRT (approximately 40 mins): Take Airport Rail Link from the Suvannabhumi International Airport, drop off at Makkasan Station and transfer to MRT subway at Phetchaburi station. Alight at Queen Sirikit National Convention Center MRT Station (Exit 1).

    Taxi (approximately 35 to 40 mins, depending on traffic): From Suvarnabhumi International Airport."

    Are there any recommended attractions in Bangkok?

    Bangkok is a vibrant city with much to see and do. Some of the attractions include Terminal 21, Central World Plaza and Erawan Shrine at Chidlom Station and more. For more recommendations, please feel free to approach our Front Desk or check out https://bangkok.modenabyfraser.com/en/attractions.html.

    Where are the closest bank, ATM and exchange office located?

    There is an SCB Bank and ATM within FYI Center next to the property.

    Please feel free to approach our Front Desk for directions or more details.

    Policies

    What is the cancellation policy?

    The cancellation policy is stated in detail and varies with the type of offer selected.

    For non-prepaid bookings: Cancellation must be made before 6:00 PM (local time) 1 day prior to arrival to avoid 1-night cancellation charge.

    For prepaid bookings: Pre-payment is non-refundable. In case of any cancellation or amendment, the full duration of the stay will be charged.

    Should you require more information, please feel free to contact us at reservations.bangkok@modenabyfraser.com or +662 033 0851.

    What is the maximum number of guests allowed in each residence type?

    For Superior rooms, the maximum occupancy is 2.

    For Studio rooms, the maximum occupancy is 3, subject to additional charges for the third guest.

    Should you require more information, please feel free to contact us at reservations.bangkok@modenabyfraser.com or +662 033 0851.

    Are pets allowed?

    Unfortunately, pets are not allowed at Modena by Fraser Bangkok.

    2527 FYI Center, Rama 4 Road,
    (at the Klongtoei Junction)
    Klongtoei District
    Bangkok 10110, Thailand

    Tel : +662 033 0888
    Reservations: +662 033 0851+662 033 0852 and +662 033 0853 (Mon-Sat: 9am-6pm)
    Email : reservations.bangkok@modenabyfraser.com

    Address: 2527 Rama 4 Road, FYI Center
    (at the junction with Ratchadaphisek Road)
    Khlong Toei District
    Bangkok 10110, Thailand
    Tel : +662 033 0888
    Reservations: +662 033 0880
    Email : reservations.bangkok
    @modenabyfraser.com

    TripAdvisor users rated our fully furnished hotel residences in Bangkok 4.5 out of 5 from 247 reviews.

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